Information we collect
When you use the contact form, we collect the name, email address, and message you choose to provide. If you contact us by email, we receive the information included in your email and related correspondence.
This website stores your English or Chinese language preference in your browser's local storage. This preference remains on your device unless you clear it.
How we use information
We use inquiry information to respond to you, understand your firm's requirements, prepare requested information or quotations, maintain business records, protect the website, and meet applicable legal obligations.
Service providers
The website is hosted by Netlify. Contact form submissions are processed through Netlify's infrastructure and made available to LedgerNorth. Service providers may process information according to their own terms and privacy practices.
Retention and disclosure
We retain inquiry information only for as long as reasonably needed for the purposes described above, business recordkeeping, dispute resolution, and applicable legal obligations. We may disclose information when required by law or when reasonably necessary to protect rights, security, and the integrity of our services.
Your choices
You may request access to or correction of the personal information you submitted, or ask us to delete it where applicable. We may need to retain certain records when required for legitimate business or legal purposes.
Security
We use reasonable administrative and technical measures intended to protect information. No internet transmission or storage system can be guaranteed to be completely secure.
Updates
We may update this policy as our website or practices change. The effective date above identifies the current version.
Contact
For privacy questions or requests, email fenghua.lai@ledgernorth.net.